Frequently Asked Questions
Everything you need to know about bringing comfort and quality into your home.
What makes 'Made With Care' products different?
We prioritize artisanal craftsmanship and sustainable materials. Each piece is rigorously inspected to ensure it meets our high standards for durability, aesthetic appeal, and environmental responsibility.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks to ensure your purchase is handled with the utmost care.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to provide international shipping options in the near future.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.